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Company PoliciesWritten Inquiries and comments can be mailed to: Montana Monster Munchies, LLC PO Box 10711 Bozeman, MT 59719 Telephone Inquiries and comments can be addressed by dialing: 800-752-2158 406-388-3077 E-Inquiries & E-comments If you didn’t find your answers on our website, please feel free to contact us via e-mail. Simply click here and send us your questions, concerns and/or feedback. Thank you. Quality Our gourmet cookies are made under the highest safety and quality conditions. Montana Monster Munchies' products are: all-natural no artificial colors no artificial flavors no expeller pressed oils Food Safety Montana Monster Munchies owns and operates an FDA inspected manufacturing facility. It also adheres to and fully applies the principles of HACCP and standard Good Manufacturing Practices. Gluten Free Certification Montana Monster Munchies Legacy Valley brand is independently certified gluten-free by the Gluten Intolerance Group located in Auburn, Washington. Shipping We ship most orders within 2 business days of order receipt. For rush deliveries or for specific delivery date shipments, please indicate such on your order. We are proud to ship our cookies via Fedex Ground, UPS Ground or USPS Priority. Incorrect or Incomplete Addresses Please verify your order and recipient addresses before submitting your order! Any additional charges made to Montana Monster Munchies by a shipping carrier for an address correction will be charged to the customer. Customer Privacy At Montana Monster Munchies, we are committed to respecting your privacy and recognize your need for appropriate protection of any information you share with us. We guarantee that we will not share your information with any third party. Sales Tax There is no sales tax on any products we ship. Security We use encryption technologies when transferring and receiving data from you through our site. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. |
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